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IMPORTANT: Do not make an account for yourself. An account has been created for you from Prometric. To log in the first time, use your email address and password provided to you in an email or letter from the Delaware Division of Health Care Quality (DHCQ).
CNA RENEWAL PACKAGE CHECKLIST
- Purchase $25.00 Relias ceu package of required renewal courses
- Complete the total 24.0 hours of Relias ceu courses. Please check that your course hours total 24.
- Z64 is the last Relias “course” in the list. You must enter data regarding your employment and residency
- For technical problems contact Relias at 844-735-2223 or click on the Customer Service tab (https://decnarecert.academy.reliaslearning.com/contact.aspx)
- Delaware CNA renewal status is available at www.prometric.com/nurseaide/DE
- The Delaware CNA registry contact is (302) 421-7400, option #4
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CNA recertification is required by the State of Delaware every two years. First, purchase the CNA Renewal Package that contains the 24 hours of continuing education required over the two-year period.
Also, included in the Renewal Package is the 64-hour work experience attestation statement. You must take the courses provided in this package, or contact Relias Support to have your employer transcript transferred to DHCQ. Authorization from your employer is required to transfer your transcript.
If you complete your 24-hours of continuing education through your employer’s Relias site, you must still complete the 64-hour work experience attestation. It is listed as a course in the CNA Renewal Package. You must still purchase the Renewal Package for $25; you will only then need to complete the one course which is the attestation statement.
***** DO NOT CREATE OR REGISTER AN ACCOUNT FOR YOURSELF IN RELIAS. AN ACCOUNT HAS BEEN AUTOMATICALLY CREATED FOR YOU. USE YOUR EMAIL ADDRESS OR CNA CERTIFICATION NUMBER AS YOUR LOGIN. *****
Pursuant to Delaware Health Care Quality Regulation:
- A CNA who fails to renew prior to the expiration date and has not completed education and work requirements is considered lapsed.
- A CNA with a lapsed certification is not permitted to work as a CNA in the State of Delaware
- The CNA must take and pass the CNA competency test in order to work as a CNA in the State of Delaware.
PLEASE NOTE: A CNA who has lapsed and takes the CEU classes in RELIAS after their lapse date cannot be renewed per Delaware Regulation. A CNA cannot be reimbursed for the $25.00 payment made through RELIAS if they take CEUs after their lapse date. All CEUs must be completed along with the 64 hour renewal form before a CNAs lapse date in order to be renewed for their re-certification period.
A CNA will have to contact Prometric to retake their CNA certification exam https://registry.prometric.com/publicDE if they have lapsed.
If you have any questions, please call the Division of Health Care Quality at 302-421-7400. option #4.